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FAQ / Help

All in-stock items will ship same working day, if your order is placed before 12pm. We ship Monday-Friday. The delivery time is for information purposes only and is not binding.
We offer the below delivery options at checkout:
  • Swiss Post
Payment with the Payment-Gateway of Datatrans.ch.

We accept following payment methods

Standard shipping (Swiss Post) – CHF 5.00
Your order will be confirmed via email to the email address provided when the order is placed. If you have not received this email, please contact us here.
If you purchased the item(s) from an unauthorised reseller or distributor and the product is defective, please return the product to the reseller for an exchange or refund.

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We normally respond within one business day. Most popular questions will appear on this page.

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If you have any questions, please feel free to contact us at: Contact form